Repatriation of Japanese tourist visiting Tibet

Repatriation of Japanese tourist visiting Tibet

12/2/2009

A Japanese tourist, while visiting Tibet with a tour group, began to feel abnormal abdominal pain and decided to have it checked in a local hospital in the town of Ali. The doctor in charge diagnosed extremely low blood pressure and the possibility of internal bleeding.
A Japanese tourist, while visiting Tibet with a tour group, began to feel abnormal abdominal pain and decided to have it checked in a local hospital in the town of Ali.

The doctor in charge diagnosed extremely low blood pressure and the possibility of internal bleeding. Since the hospital neither had proper equipment nor blood reserves for a transfusion, he asked that Mondial Assistance transfer the patient to a larger hospital in a bigger city where she could obtain a more complete diagnosis and appropriate treatment.

As a land transfer at that point would have been too risky, our medical team immediately arranged for air-transportation, first to Beijing for an initial hospitalisation, and then air repatriation back to Japan. However, there was another complication. Ali had no civilian air flights to Beijing. So our Assistance Co-ordinator contacted the Japanese Embassy, and together they were able to obtain help from the Chinese Air Force. The Air Force safely transferred the patient to Beijing, and an ambulance immediately drove her to the International Medical Centre of the China-Japan Friendship Hospital.

Five days later, after her condition had stabilised, the patient, accompanied by a medical escort, returned to Japan and was hospitalised in the Japan Showa Hospital. A month later, her husband called us to express his gratitude for the efficient, professional and dedicated assistance that his wife had received.